Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Use the classic Outlook connectivity troubleshooter to resolve intermittent connectivity issues.

On deciding which content you want to save, set the desired step-by-step Outlook troubleshooting path on your device. While handling it, you might have accidentally changed some unwanted settings. There is another situation where your application's cache may be full. For both conditions, you have to access your Outlook settings and make appropriate changes to repair Outlook Mac. The issue can be related to the application if your Mac is updated. You will record such problems if you have not updated it regularly and have a pending update.

In this case, you can reset your view settings before opening the step-by-step Outlook troubleshooting app. Select your Microsoft Office installation on the list and choose "Change" at the top. In this case, open Outlook in safe mode where your add-ins aren’t loaded and remove any suspicious add-ins. In most cases, Outlook doesn’t tell you why it isn’t opening, which leaves you guessing as to what has caused the issue. Due to underlying system or PST issues, Outlook may crash, freeze, or not function properly. Find solutions to common problems or get help from a support agent.

Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Check to make sure you’re connected to the internet and logged in to HubSpot. Given the wide variety of step-by-step Outlook troubleshooting Outlook issues that can exist, there is no go-to solution that will fix them all.

Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. Since your app doesn’t open, you’ll have to use another Office app on your PC to trigger the update. This is because when you update one Office app, it automatically updates all other Office apps on your PC. When your cache files are deleted, launch Outlook, and the app should open without problems.

The information below covers issues with the Outlook desktop add-in pertaining to installing, updating, tracking and notifications, and obtaining debug logs. Get Help has troubleshooters for classic Outlook you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Use the classic Outlook startup troubleshooter to resolve issues when classic Outlook for Windows is unable to start. Despite its popularity, Outlook is still software, and like all software, bugs, issues, and errors can occur step-by-step Outlook troubleshooting at any time. Given Outlook’s popularity, we’ve decided to create a Hub especially dedicated to this particular topic where we will be providing you will all manners of troubleshooting guides.

In some specific cases, we observed that the problem no longer stayed after deleting the Outlook App Data folder. Thus, you can try deleting the Outlook App Data folder and check whether Outlook functions in your case; follow the below process. After the scan is complete successfully, try to open Outlook 2016 again and check if it throws the same error message or is now working perfectly. Now, launch Outlook 2016 again and check if the issue persists or not, and if it does, you may follow up with other workarounds given below. You can choose to repair the program both online and offline, whichever solutions suit you best.

You can also make PST files a smaller size that won't corrupt as easily. Gmail has a positive reputation when it comes to spam filtering. Using them as your email provider in tandem with step-by-step Outlook troubleshooting your email client means you can enable their anti-spam features, which are superior to Hotmail and Outlook.

If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins.

Before proceeding to the steps below, consider backing up your Outlook data file. The Inbox Repair tool should also create backups before you begin the repair process. Whether you backed up the data file manually or with the Inbox Repair tool, we recommend remembering the backup location. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty.